The operator cooperates with industry resources to enforce exclusions and provide follow-up assistance where appropriate. Live chat provides near-instant responses, often within one to three minutes. Email replies typically arrive within one to three hours depending on demand. Telephone enquiries receive prompt attention during staffed hours. Complex issues may require further investigation and receive an estimated resolution timeframe from the support team. The welcome package combines a 100% match up to CAD 1,000 plus 100 free spins on the first qualifying deposit and a second-deposit package offering 200% up to CAD 1,000. Minimum deposits for each tier are specified in the cashier; promotional spins and matched funds carry standard wagering and game-weighting rules.
